Serene Insurance LTD, a member of the First Sky Group, reinforced its footprint in the General Insurance Sector at two esteemed industry events in the month of August, consolidating its position as the New Face of Insurance.
At the 9th Ghana Insurance Awards held on August 22, 2026, at the Labadi Beach Hotel, Accra, Serene Insurance LTD made a statement winning the Indigenous Insurance Company of the Year 2025 and Promising Insurance Company of the Year 2025 awards to underscore the Company’s strategic progress, resilience, and commitment to delivering value to our customers and stakeholders.
In a related development, at the 6th Chartered Insurance Institute of Ghana (CIIG) Excellence Awards, also held on August 29, 2026 at the Labadi Beach Hotel, Accra, Serene Insurance’s Head of Underwriting, Mrs. Barbara Odoi was adjudged the Professional Underwriter of the Year 2025, in recognition of the Company’s resolute professionalism and commitment to effective risk management, speedy claims processing, proficiency and dedication to exceptional client experience. This distinguished individual achievement reflects the depth of talent, professionalism, and excellence within the Serene Insurance team.
These come on the back of similar individual feats at the 5th Chartered Insurance Institute of Ghana (CIIG) Excellence Awards, which recognised the Head of Claims, Mr. Daniel Otoo as the Claims Professional of the Year 2024 and the Chief Executive Officer, Mrs. Mercy Naa Koshie Boampong winning the ultimate award, Insurance Professional of the Year 2024.
In her remarks acknowledging the achievements, Chief Executive Officer Mrs Mercy Naa Koshie Boampong reaffirmed the Board’s vision and staff loyalty in driving the company’s unprecedented growth, noting that Serene Insurance’s growth trajectory and laurels were unmatched among players in Ghana’s insurance sector.
She noted that “the honours are a testament to the dedication of our Board, Management, and Staff, whose collective efforts continue to strengthen the Serene Insurance brand and positions the Company for sustained growth and industry leadership.”
Congratulating Mrs. Barbara Odoi, Mrs. Boampong stated that “the award is a powerful endorsement of our company’s rigorous, methodical, disciplined and robust risk management regime in a very unpredictable market, which demands outstanding underwriting, the bedrock of financial stability and customer trust. Having the Professional Underwriter of the Year on our team sends a clear message to our partners, brokers, and shareholders that their portfolios are managed by the absolute best in the business.”
Commenting on the recognition, Barbara Odoi said: “This acknowledgement reinforces an incredible honour that reflects the eternal impact of teamwork and strong professionalism. This is the demonstration of the dedication and analytical insights of an exceptional team who continue to push me to be better every single day. It strengthens my sense of purpose and motivates me to uphold the highest standards of insurance underwriting for the benefit of our clients and the industry.”
As a member of the First Sky Group, Serene Insurance LTD, as an indigenous insurance company, has been an avenue for job creation for more than Ninety-Seven (97) Ghanaians and over Two hundred and Eighty (280) agents across the country with over sixty thousand (60,000) institutional and retail client-base showing the steady growth and penetration into the market in Ghana.
The company’s strong performance, driven by significant growth in gross written premiums, underwriting profit, branch expansion, agency network, and efficient claims process, along with indigenous expertise and capacity, serves as a validation of the company’s innovation-driven strategy.
Serene Insurance continues to build a strong reputation as a well capitalised player in Ghana’s insurance market, known for innovation, prompt claims settlement, and customer-focused products reaffirming its positioning as the New Face of Insurance.
About Serene Insurance Company Limited
Serene Insurance as a member of the First Sky Group, has First Sky Construction, one of the largest local construction firms in Ghana and Volta Serene Hotel, the only luxury hotel in the Volta region as the primary shareholders. Having being incorporated in 2016, Serene Insurance was officially outdoored in September 2018 to bring innovation, speed and agility to the delivery of insurance products and services within the country anchored on the belief of a satisfied client telling the good Serene Insurance story to others.
Serene Insurance’s existence is anchored on the following pillars: (a) to build a strong foundation of customer advocates (b) the customer experience must drive our marketing efforts (c) We believe in a satisfied client telling the good Serene Insurance story to others (d) Prompt claim payment service will drive customer referrals.
Serene Insurance is indeed, the New Face of Insurance.
