The Electricity Company of Ghana (ECG) has announced a nationwide operation targeting illegal electricity connections as part of measures to boost revenue mobilisation and improve system efficiency.
According to ECG, a specially trained task force will operate both day and night in alignment with the government’s proposed 24-hour economy policy. The initiative is expected to be rolled out across all districts, although officials acknowledge that the expanded operations could increase operational costs.
Speaking on Asempa FM’s Ekosii Sen, the company’s Director of Communications, William Boateng, disclosed that discussions are ongoing regarding whether police support will be required to protect officers working evening shifts.
Mr. Boateng further revealed that ECG has trained and redeployed more than 1,000 franchise officers, popularly known as “disconnectors,” with expanded responsibilities to strengthen enforcement.
He explained that the officers are equipped to read meters, issue instant bills, resolve customer complaints, and disconnect power supply where customers default on payments or tamper with meters.
Mr. Boateng warned that customers engaged in illegal connections would be identified and sanctioned, urging the public to support ECG’s efforts to curb power theft.
“We have introduced franchise officers, often referred to as ‘disconnectors,’ and trained over 1,000 of them, assigning them to specific zones with additional responsibilities. They can provide instant billing, read meters, and address customer complaints,” he said.
“If you have an outstanding balance, they will disconnect your meter. Additionally, anyone tampering with their meter will be caught. We are actively monitoring all illegal connections. It is important for everyone to join the advocacy efforts against illegal electricity connections.”
